Privacy and Cookies
Who we are
zeebox is a limited liability company incorporated in England and Wales with its registered office at 34–43 Russell Street, London WC2B 5HA, United Kingdom.
We are committed to respecting the privacy rights and concerns of all users of our website located at http://zeebox.com ("Site"), the zeebox digital app ("App"), our "Software" (which includes the software we developed to run our App, any related documentation or data distributed to you and any future fixes, updates and upgrades), and the various services that we provide ("Service") (we refer to the Site, the App, the Software and the Service collectively as "zeebox").
What data do we collect?
We may collect "personal data" (data that identifies you). For example, when you download zeebox, you will be asked to create a zeebox account by registering with your name, email address, a password and your date of birth (or using your Facebook account log in details). You may also choose to connect to a third party social networking service (e.g. Twitter or Facebook) via zeebox which authorises us to interact with your accounts including for the purpose of accessing and publishing data (e.g. your image, your tweets) within zeebox as well as on these third party services. It is our policy not to ask you for personal data that we don't really need.
We may also collect non-personal data. For example, we may track and compile data with respect to general viewing trends / Site usage on a non-personally identifiable basis. When you visit our Site or use the App we may automatically log your IP (internet protocol) address which is a unique identifier for your computer or other access device. This will typically tell us the date and time of your visit to our Site, your choice of ISP (internet service provider) and your geographic location. Other non-personal data, such as randomly assigned numeric identifiers, may be collected by our partners for statistical purposes. Non-personal data relating to application usage such as the kind of mobile devices our users use, the operating system on our users’ mobile devices, when the App is downloaded and how and how often the App is used may be collected by our analytics service providers through receiving and storing users’ unique device identifiers such as the Apple Advertising Identifier (a non-permanent, non-personal device identifier associated with users’ Apple mobile devices). All of this information is used by us internally for the purpose of understanding how zeebox is being used and improving the App.
How do we use the data we collect?
Information about your viewing habits and information you post is shared with the public according to the preferences accepted or set by you when you join zeebox or updated by you at a later time under the Settings menu. Your profile is visible to your friends in accordance with your settings.
If you submit any information to zeebox by way of posting or tweeting, you should have no expectation of privacy with respect to any such submission. Please keep in mind that whenever you give out personal information online, that information can be collected and used by people you don’t know. We cannot guarantee the security of any information you disclose online; you make such disclosures at your own risk.
We may collect other personal data from you so that we can provide zeebox to you and enhance your experience of zeebox. For example, we may use your previous viewing habits to recommend other programming to you and to make you aware of special offers, new products or services or functionality changes relating to zeebox. We may personalise your repeat visits to our Site and formulate our marketing on our Site so that it is targeted based on your television viewing or online behavior. We may use your personal data to contact you and, if you agree, to enable our affiliates/partners/advertisers to contact you.
We use analysis tools including Mixpanel and Flurry Analytics. These provide us with information about how our users use the App. Mixpanel and Flurry Analytics use the data they collect (such as platform, application version, device identifier, device model, manufacture and operating system version, session stop/start time, location, time zone and network status (e.g. WiFi)) to create reports for us to analyze our user base and improve the app.
What control do I have over zeebox's use of my personal data?
We want you to retain as much control as possible over your personal data and your use of zeebox generally. You may use certain zeebox features without any registration. If you would like us to delete/correct personally identifiable data, let us know and we will action your request as soon as practicable. If you would like to dictate what is published and what others can see, please update your preferences accordingly. If you would like to modify the ways we access and use data we obtain as a result of our interaction with third party login services such as Twitter or Facebook, please change your app settings on these third party login services.
Make sure you keep your account and password secure and that access to your device is protected by password. Your account information will be protected by a password for your privacy and security. You need to prevent unauthorized access to your account and personal information by selecting and protecting your password appropriately and limiting access to your computer or device and by signing off after you have finished accessing your account.
If you are a registered user, you can access information associated with your account by logging into zeebox.
Will we share your data with third parties?
We may share non-personal data with third parties to, for example (but not by way of limitation), improve zeebox and to enable data aggregation (as described above).
How does zeebox protect customer data?
zeebox is concerned with keeping your data secure and protecting it from inappropriate disclosure. We implement a variety of security measures to ensure the security of your personal data on our systems. Any personal data collected by us is contained behind secured networks and is only accessible by a limited number of employees who have special access rights to such systems. Where sensitive data is collected by us it will be transmitted and protected via Secure Socket Layer technology and HTTPS protocol and encrypted in our databases to be accessed only as stated above. If and when we use subcontractors to store your data, we will not relinquish control of your personal data or expose it to security risks that would not have arisen had the data remained in our possession. However, unfortunately, no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under the control of zeebox to intercept or access transmissions or private communications unlawfully. While we strive to protect your personal data, we cannot ensure or warrant the security of any personal data you transmit to us. Any such transmission is done at your own risk. If you believe that your interaction with us is no longer secure, please contact us.
BY USING ZEEBOX, YOU AGREE THAT WE CAN PLACE THE FOLLOWING TYPES OF COOKIES ON YOUR DEVICE :
(a) Strictly necessary cookies – These cookies make our Site work. These cookies are essential in order to enable you to move around our Site and use our features, such as accessing secure areas. Without these cookies, we would not be able to remember your previous actions, determine whether you are logged in or not or enable you to see the electronic programme guide tailored to your chosen provider/region.
(b) Performance cookies – These cookies improve the performance of our Site. These cookies collect information about how visitors use our Site, for instance which pages visitors go to most often, and if visitors get error messages from web pages. These cookies don’t identify you personally. All information these cookies collect is aggregated and anonymous. These cookies enable us to manage errors and the performance and design of the Site, to track ad response rates and your visits to our affiliate websites, and to show you which shows are most popular.
(c) Functionality cookies – These cookies save you time. These cookies remember your user name and can also be used to remember settings that you can customise. These cookies allow us to remember choices you make (e.g. whether you want to share your activity on Facebook) and provide enhanced, more personal features. They may also be used to provide services you have asked for such as watching a video or commenting. Without these cookies, we won’t be able to distinguish you from other users and, as a result, save you time. We also won’t be able to remember your family mode setting (which allow you to hide profane tweets).
(d) Targeting or advertising cookies – These cookies make the advertising you see relevant. These cookies are used to deliver adverts or links more relevant to you and your interests. They are also used to limit the number of times you see an ad as well as help measure the effectiveness of ad campaigns. They may be placed by us, or advertising networks with our, or our affiliate’s, permission. Without these cookies, you may still receive advertising – the advertising, however, will be less relevant to you.
How to manage cookies
You can manage cookies to a certain extent by amending and setting controls on your internet browser (e.g. via your “Preferences”). You should be able to:
(a) block specific cookies (e.g. from third parties and advertisers) or all cookies either across the web or from a particular website; and
(b) receive notifications when cookies are set.
You may also limit or prevent the placement of cookies by advertising networks or by setting your preferences for the major technology providers at youronlinechoices.com/uk/your-ad-choices and choice.live.com.
Individuals under 18 years of age
You must not use zeebox unless you are aged 18 or older.
If you are aged 13-18 you should have a parent’s or guardian’s approval to use zeebox and review these Terms with a parent or guardian to make sure you and your parent/guardian understand them.
Please note that some of the content and/or advertising on zeebox may be unsuitable for minors under the age of 18.
Third party links and co-brand relationships
In an attempt to enhance users' experiences of zeebox, we may choose various third party websites to link to, and frame within zeebox. We also participate in co-branding and other relationships to offer e-commerce and other services and features to our users. However, even if the third party is affiliated with us, we have no control over these linked sites, each of which has separate privacy and data collection practices independent of us. Data collected by our co-brand partners or third party web sites (even if offered on or through zeebox) is not received by us. As such, we have no responsibility or liability for the treatment of your data by these sites. These linked sites are for your convenience and you access them at your own risk. When you sign into zeebox using a third party login service (e.g. Twitter or Facebook), your use is also subject to these third party’s Privacy Policies and in accordance with your account settings with these third parties.
Transfer of Business Assets
Notification of changes
How to contact us