I was planning to upgrade my older Smart TV to a new Hisense 4K QLED TV.
However, while doing some research online, I learned about reported Bluetooth issues while connecting paired devices on some Hisense TV models.
I’m used to watching late night movies at home via Bluetooth headphones on TV without disturbing anyone.
To ensure that all Hisense TVs are Bluetooth compatible and support wireless headphones and speakers, I referred to some online articles and the official Hisense website as well.
I found the Hisense TV models with built-in Bluetooth connectivity and also learned a way to connect already paired Bluetooth devices to a Hisense TV.
Hisense TVs with Bluetooth connectivity include A4H, A6, A7, H55, H65, H8, H8G1, H9, U6, U7, U8, U9 series and Laser TVs. However, Hisense Roku TV models can only connect to Roku Wireless Speakers or a Roku TV Wireless Soundbar.
How To Identify If Your Hisense TV Has Bluetooth?
Most Hisense TVs released recently have built-in Bluetooth connectivity. However, certain older models may not support Bluetooth.
Here’s a list of some popular Hisense TVs with Bluetooth compatibility:
- A4H Series
- A6, A7 Series
- H55, H65, H8, H8G1, H9 Series
- U6, U7, U8, U9 Series
- Laser TVs
The best way to identify if your Hisense TV has Bluetooth is by checking the model number of your Hisense TV.
- Turn on your Hisense TV using the remote’s power button
- Press the Menu or Home button on the TV remote
- Navigate to Settings (gear icon)
- Now, go to the Device Preferences page
- Select About and choose the Status option
- Note the model number or serial number of your TV
Note: You can also refer to the TV manual or find the model number on the information sticker available at the back of your TV.
Once you’ve got the model number, search for your TV model online to determine the TV series. If your TV series is mentioned in the above list, it is Bluetooth compatible.
You can also go through the specifications page for your TV model available on the official Hisense website to verify if it supports Bluetooth.
How to Connect A Bluetooth Device To Your Hisense TV?
Once you’ve identified that your TV is Bluetooth compatible, you pair several Bluetooth devices with it such as speakers, headphones, wireless keyboard, mouse, etc.
However, you can only use a single Bluetooth device at once on your Hisense TV.
The process to connect a Bluetooth device to your Hisense TV varies depending on the operating system or platform of your TV.
For Hisense Android & Google TVs
- From your Hisense TV home screen, go to Settings
- Navigate down to Remote & Accessories
- Select Add Accessory
- Put your Bluetooth device (headphones, speakers, or soundbar) into pairing mode
- Wait for the device name to appear on the TV screen
- Select your wireless device from the list of available Bluetooth devices
For Hisense Fire TVs
- From the Fire TV home screen navigate right to the Settings icon
- Select Controllers & Bluetooth Devices from the Settings menu
- Scroll down to Other Bluetooth Devices
- Select Add Bluetooth Devices
- Enable pairing mode on the Bluetooth device you want to connect to the TV
- Wait for the device name to appear on the TV screen
- Select the device to confirm the pairing
For Hisense Vidaa Smart TVs
- Press the Menu button on the TV remote
- Now select Settings and go to Network
- Navigate down to the Bluetooth option in the Network menu
- Toggle the switch to turn Bluetooth ON
- Go to Equipment Management
- Turn on the pairing mode on the Bluetooth device
- Wait for the device name to appear on the screen
- Select your desired device to connect it
For Hisense Roku TVs
Unlike other Hisense TVs based on Google, Android, Fire TV or Vidaa OS, Roku TVs only support Bluetooth connection for Roku Wireless Speakers or Roku TV Wireless Soundbars.
Unless one of these devices are connected to the TV, Roku TVs do not have Bluetooth connectivity.
Even in that case, you can’t connect other third-party Bluetooth headphones or speakers to the Hisense TV.
Though you can’t connect a Bluetooth device directly to the TV, you can use the Private Listening feature to connect wireless headphones or speakers to the TV.
There are two ways to use the Private Listening feature on Hisense Roku TVs: Using the Roku mobile app and via Roku Remote.
Using Roku Mobile App
- Firstly, connect the Bluetooth headphones or speakers to your Android device or iPhone
- Download and install the Roku app from the Google Play Store or Apple App Store
- Launch the Roku app on your phone and tap on Devices
- Make sure that your phone and Hisense Roku TV are connected to the same WiFi network
- Search and select your Hisense Roku TV on the app
- Once the connection is successful, press the Remote option available in the Device section
- Now, tap on the Private Listening option (headphones icon) located on the lower right side of the Remote menu
- To verify if the device is paired, check if the headphones icon appears on the right-hand corner of the TV screen
- Try playing any content on your Hisense Roku TV to check if the Bluetooth audio device is working properly
Using Roku TV Remote
This method is applicable only if your Bluetooth audio device has AUX cable support that enables a wired connection via the Roku remote.
Follow these instructions:
- Find the headphone jack on the opposite side of your remote’s volume buttons
- Plug your audio device into the jack firmly
- Check if the headphones icon is visible on your Hisense Roku TV screen to confirm that the Private Listening mode is activated
- If the connection is successful, you should be able to hear TV audio on your wireless device
Connect Previously Paired Bluetooth Device On Your Hisense TV
You may be having trouble connecting to a previously paired Bluetooth device when the TV is turned on.
This is because the “Connect” option required to activate a Bluetooth connection on already paired devices is not available on Hisense Android and Google TVs.
In the Bluetooth menu, you would find options to either unpair or rename a Bluetooth device.
There are two ways to connect a previously paired Bluetooth device to your Hisense TV- Restart the TV or pair the Bluetooth device again.
Restart Your Hisense TV
- Ensure that your Bluetooth headphones or speakers are set to pairing mode
- Turn off the TV and turn it back on while the device is already set to pairing mode
- Your Bluetooth audio device should directly connect to the TV when it’s turned on
Unpair the Bluetooth Device
- Go to Settings and navigate to Remote & Accessories
- Find the paired Bluetooth device name and select it
- Tap on Unpair
- Once the device is unpaired, put it to pairing mode again and select Add Accessory
- Connect to the device again once it appears on the available device list
Use A Bluetooth Transmitter To Connect Wireless Audio Devices On Any Hisense TV Model
As the “Connect” option is not available on Hisense TVs, it is difficult to switch between two Bluetooth audio devices when the TV is turned on.
Additionally, you may come across several issues such as audio lags, Bluetooth device not found, or other connection issues on your Hisense TV.
The best way to avoid such Bluetooth issues or enable Bluetooth on your older Bluetooth incompatible Hisense TVs is to get a Bluetooth Transmitter.
I’d highly recommend going for an Avantree Bluetooth Transmitter.
The device enables Bluetooth on Smart TVs, laptops, or any other devices with no built-in Bluetooth support.
Here’s how to connect the Bluetooth transmitter to your Hisense TV:
- Connect the transmitter to the Hisense TV via a 3.55 mm AUX cable
- Toggle the Switch to ON and enable the pairing mode on the transmitter
- A flashing blue & red light indicates that the transmitter is in pairing mode
- Now, put your Bluetooth audio device into pairing mode
- Keep both the audio device and transmitter close to each other and wait for a few seconds
- Once the connection is successful, the Bluetooth icon on the transmitter will turn solid blue
- Try playing any content on the TV to check if your wireless audio device is working properly
Frequently Asked Questions
How to check the Operating System installed on a Hisense TV?
To check the operating system installed on your Hisense TV, you need to access the settings menu. Press the Home button on your remote control. Now go to Settings and scroll down to select System or About. You can view the current operating system and firmware version installed on your TV. Depending on the model of your Hisense TV, the operating system could be VIDAA, Android TV, or Roku TV. If you’re unsure which operating system your Hisense TV is using, you can check the user manual or contact Hisense customer support for assistance.
How can I improve the Bluetooth audio quality on my Hisense TV?
Ensure that both devices are within range and that there are no obstructions between them. You can also try adjusting the audio settings on your TV or upgrading to a higher-quality Bluetooth speaker or headphones. If you’re facing any audio issues with Bluetooth devices, try turning off the WiFi or switching to a 5 GHz band. Make sure that there are no other electronic devices such as radios or microwave ovens that may cause signal interference.
How to update my Hisense TV software?
The procedure to update Hisense TV software varies depending on its operating system. For Hisense Android TVs, press the Menu button on the TV remote. Open Settings > Device Preferences > About. Navigate down to System Update. For Hisense Roku TVs, go to Settings > System > System Update and select Check Now. For VIDAA TVs, go to Settings > Support > System Update and select Check Firmware Upgrade.
How do I troubleshoot Bluetooth connectivity issues on my Hisense TV?
To fix Bluetooth connectivity issues, make sure that the Bluetooth device you are trying to connect is compatible with your TV. Try resetting the Bluetooth device and TV and turning off any other Bluetooth devices in the area. If that does not work, check if there are any firmware updates available for your TV that may address the Bluetooth issue. As a last option, you can try performing a factory reset on your TV to see if that resolves the issue.