I have been using an Amazon Firestick for almost a year now, and it has been a good experience overall.
However, when I turned it on last night, it displayed the Fire TV logo for a couple of minutes but failed to move ahead. And then, out of nowhere, the screen went black.
This continued several times, and I realized that my Firestick was stuck in the boot loop.
I tried restarting and connecting it to a different HDMI port on my TV, but nothing happened.
Scrolling through user forums and Reddit, I found many others facing the same issue.
One of the solutions mentioned in these forums was to update the Firestick. But it left me scratching my head since I couldn’t access its settings.
So, I continued my search, and after a couple of hours, I finally found a solution that fixed my Firestick for good.
To fix a Firestick stuck in a boot loop, remove it from the TV’s HDMI port, unplug its power adapter and USB cable, wait for ten minutes, connect everything back, and turn on the Firestick.
Why is My Firestick Stuck?
When a Firestick is stuck in a boot loop, it doesn’t go beyond the logo screen.
While that’s how it looks on the screen, internally, it keeps repeatedly rebooting – which creates the loop.
One of the main reasons for your Firestick to be stuck in a loop is faulty hardware. The issue can be with its power adapter, USB cable, or your TV’s HDMI port.
In this case, the Firestick does not receive enough power to load and hence won’t go beyond the booting stage.
Your Firestick can also get stuck in the loop if it’s in the middle of a software update and gets interrupted.
Such a situation generally arises if you lose Internet connection (or power) or unplug the Firestick while in the middle of updating.
In this case, the incomplete software update will force the Firestick to reboot over and over again.
Based on why your Firestick is stuck in a loop, you can apply the relevant fix.
|Cause of the boot loop
|Unplug and replug all equipment. Replace them if required.
|Incomplete software update
|Factory reset your Firestick.
Reconnect All Hardware Components
Any loose connection between your Firestick, its power adapter, and your TV’s HDMI port can halt the power supply to the Firestick.
A situation of insufficient power can also arise if an external device, such as a hard drive connected to your Firestick, is drawing all the power.
So, before you get down to fix your Firestick, make sure to remove any such device.
Once done, follow these steps:
- Turn off your TV.
- Unplug the power adapter of the Firestick.
- Remove the Firestick from your TV’s HDMI port.
- Remove the USB cable from both the Firestick and the power adapter.
- Wait ten minutes.
- Reconnect everything firmly.
- Turn on your TV and Firestick.
Once you reconnect everything, it eliminates any loose connection in the system. This ensures that your Firestick receives sufficient power again to go past the boot loop.
Unplugging everything also drains any residual power left in the Firestick and forces it to reset. It is just a soft reset that eliminates minor software bugs without affecting any settings.
If your Firestick still does not load, it can be because of a faulty hardware component.
To identify which part of your setup is malfunctioning:
- Try a different power adapter.
- Use a different USB cable.
- Connect the Firestick to a different HDMI port of your TV.
- Try using the Firestick on a different TV.
After each step, turn on your Firestick to check if it works. If it does, you would know which part is causing the fault. You can repair or replace that part and use your Firestick as normal.
Restart Your Firestick in Safe Mode
If your Firestick is stuck in a boot loop because of an incomplete software update, your first option is to restart it in Safe Mode.
For this method, you will need a USB cable-equipped keyboard and an OTG adapter.
Note: If you do not have a wired keyboard and OTG adapter, you should perform a factory reset.
To force your Firestick into Safe Mode:
- Connect an OTG adapter to your Firestick.
- Plug the USB cable of the keyboard and the power supply cable into the OTG adapter’s input ports.
- Connect the Firestick to your TV’s HDMI port.
- Turn on your TV and Firestick.
- Press and hold the Ctrl, Alt, Menu, PrtSc, and I keys on the keyboard simultaneously.
- Your Firestick will now start in Safe Mode. This will be indicated by “Safe Mode” in the bottom-left corner of your TV screen.
- Release the keys when your Firestick starts.
Once your Firestick launches the Safe Mode, you can restart it to stop the boot loop.
- Press Home on your Firestick remote.
- Navigate to Settings.
- Select My Fire TV.
- Scroll down and click on Restart.
After the restart, remove the keyboard and OTG adapter and plug the Firestick into your TV normally.
Factory Reset Your Firestick
If your Firestick is stuck in a boot loop even after following the above-mentioned solutions, performing a hard factory reset is your last option.
A factory reset will remove any incomplete software downloads and restart your Firestick as normal.
Note: A factory reset will also remove installed apps and user preferences from the Firestick.
If you are able to run your Firestick in Safe Mode, you can reset it from Settings via the following steps:
- Press Home on the Firestick remote.
- Go to Settings.
- Choose My Fire TV.
- Scroll down and select Reset to Factory Defaults.
- On the confirmation prompt, click Reset.
You can also factory reset your Firestick using its remote.
- Turn on your TV and Firestick.
- Point the remote of your Firestick towards the TV.
- Press and hold the Back button and Right arrow on the remote simultaneously. A prompt to confirm the factory reset will appear on the TV.
- Select Reset.
Once the factory reset is complete, you will need to go through the setup and activation process again.
In case your Firestick still doesn’t work, you should contact Amazon Customer Service for further assistance.
Get Back to Enjoying Your Favorite Content
I went through a frustrating couple of hours when my Firestick refused to go past the loading screen.
Without my favorite shows, it was difficult to unwind after work.
So when I found out that the solution was as simple as disconnecting and reconnecting everything, I almost laughed out loud.
The moment I plugged my Firestick back in, it quickly booted up, and I was off to watch my favorite shows again.
If this solution doesn’t work, you should run your Firestick in Safe Mode and perform a restart or factory reset.
Frequently Asked Questions
Does a Firestick wear out after a while?
While a Firestick is a durable device, hardware and software issues can start to creep in after 3-4 years, causing it to wear out.
Why does my Firestick keep restarting while using Spotify?
If a particular app is causing problems on your Firestick, you need to clear the app cache.
To clear the app cache on Firestick, navigate to Settings from the Home screen, click on Applications, select Manage Installed Applications, select the app that is giving you trouble, and press the Rewind button on the remote.
Why does my Firestick turn on and off by itself?
If your Firestick keeps turning on and off by itself, it’s possible that another device on your network is controlling it. In this case, you need to disable the HDMI-CEC option from your TV settings.