My parents gifted me a Hisense Smart Google TV last Christmas, and I started watching my favorite movies and shows on it most days after work.
All was good for a few months until yesterday, when I got no picture on the screen after turning on the TV.
What I found peculiar was that the TV was powered on; only the screen seemed to have not received the memo.
I tried using the remote and TV’s physical buttons to get it working again but with no success.
Not wanting to spend more time in the dark, I started going through Hisense forums and troubleshooting articles.
After spending hours trying out different solutions, I finally found a fix that restored the picture on my TV within minutes.
If Hisense TV’s power light is on, but there is no picture, power cycle the TV. To power cycle a Hisense TV, unplug its power cord from the electric socket, wait for 60 seconds before plugging it back in, and turn it on.
Power Cycle Your Hisense TV
The easiest fix for your Hisense TV turning on without displaying a picture is to power cycle it.
Power cycling is nothing but a soft reset of your TV.
It doesn’t remove data or change any settings but helps eliminate numerous performance-hindering software bugs and drains any residual power that may linger in the device.
To power cycle your Hisense TV:
- Unplug the TV from the power source.
- Wait for 60 seconds.
- Plug it back in and switch it on to check if its display works properly.
Power cycling is also helpful if your Hisense TV is not turning on.
Check the Cables and Ports of Your Hisense TV
If you use defective or frayed cables with your Hisense TV, your streaming device or set-top box may face hurdles while transmitting a video signal.
And if the video signal is not transmitted properly, it can manifest as a black screen instead of your favorite content.
To eliminate this possibility, you should ensure that no cables are torn or frayed and all connections are correct and firm.
For most Hisense TVs, you can find the cables connected to the back or bottom panel.
While at it, you should also clear out any dirt or dust from your TV’s input ports.
Check the Power Source of Your Hisense TV
If the electric socket your Hisense TV is attached to isn’t providing enough power for it to work properly, the screen will not display a picture.
Try using a different power outlet, and if you’re using a power strip or surge protector, plug the TV straight into the wall socket.
That said, if you are facing electricity fluctuations in your house, you should wait some time before trying to use the TV.
Factory Reset Your Hisense TV
You should consider factory resetting your Hisense TV if nothing else seems to get it back in working order.
A factory reset will eliminate all software bugs (minor and major) and return your TV to default settings.
If you have a Smart TV, a factory reset will also delete the installed apps and sign you out of all user accounts.
Follow these steps to factory reset your Hisense TV:
- Find the Reset button on the TV’s back or bottom panel. It will be a pinhole with the word ‘Reset’ written over it.
- Use a SIM ejector tool or paperclip to push and hold the button for 10-15 seconds.
- Wait for the TV to restart before setting it up again.
Do you know that you can use a Hisense TV without a remote?
Check Your Hisense TV For Hardware Faults
If none of the above-mentioned solutions restore the picture on your Hisense TV, it’s highly possible that the TV has a hardware defect like a faulty backlight or T-Con board.
In such cases, you need to get your TV checked and repaired.
The backlight is an essential component of an LED TV, as it provides the display with the required brightness.
If the backlight is faulty or broken, your TV screen will fail to produce a picture.
You can test your Hisense TV’s backlight via the following steps:
- Find a bright flashlight.
- Switch on your TV.
- Now, turn on the flashlight and shine it on the TV screen. It’s recommended to keep your room as dark as possible while performing this step.
- Move the flashlight all over the screen.
- If you see faint images on your TV, its backlight is damaged.
The only way to fix a backlight problem is to replace the backlight altogether, for which you will have to contact a Hisense service center.
The timing control board (or T-Con board) found in all LCD TVs is crucial for their proper functioning in general and the display in particular. This board draws the vertical and horizontal lines required for a TV display.
Any defect with the T-Con board can cause a Hisense TV display to stop working.
You should contact a technician to check if that’s the case with your TV, and if needed, get its T-Con board replaced.
Don’t Let a Blank Screen Become a Hindrance
If your Hisense TV screen is not working, it doesn’t mean the entire product is lost. As long as the power light is on, there is some hope.
These lines sum up my experience with the problem perfectly, as I was able to get my screen working by power cycling the TV.
If that does not work for you, check the cables and ports of your Hisense TV and streaming device/set-top box.
However, in case your TV has hardware problems, you should contact Hisense Support and get it checked. If the TV is under warranty, you can get it replaced easily.
Frequently Asked Questions
Is Hisense an American company?
Hisense is a consumer electronics company established in 1969 in Qingdao, China, and is still headquartered there.
Why is my Hisense Smart TV not turning on?
A power outage, malfunctioning power cord or port, blown fuse, or other software and hardware problems could all be to blame for your Hisense TV not turning on.
Why is my Hisense TV’s power light blinking?
If your Hisense TV’s power light blinks constantly, there is an issue with the power delivery to the TV. Try using a different power outlet.