I have a habit of listening to a music playlist on Spotify every morning before work.
Yesterday, as usual, I launched Spotify but realized I was logged out of my account.
However, when I entered my login details, Spotify didn’t let me in.
After multiple tries, I hit the password reset button, but the mail with the reset link never arrived.
This was frustrating, especially since I renewed my Spotify subscription for a year last month.
After waiting an hour to receive the password reset link, I opened the Spotify website, went through their help articles, and learned that Spotify had deleted my account.
Upon further research, I knew exactly what to do to get my Spotify account back.
I also learned how to stop Spotify from deleting my account again.
If Spotify deleted your account, contact Spotify Support, provide them proof of account ownership, and get your account restored instantly.
Why Did Spotify Delete My Account?
In order to restore your Spotify account, it’s important to understand why the account was deleted in the first place.
Spotify accounts can get deleted due to a variety of reasons, ranging from violations of the terms of service to account inactivity.
Here are some of the most common reasons for a Spotify account to get deleted:
- Violation of the Spotify terms of service
- Suspected fraudulent activities
- Reversal of payments
- Deactivation of third-party connected accounts
- Having your account hacked
If your Spotify account is deleted, you won’t be able to access your library, playlists, and downloaded songs and podcasts.
Along with the music content, you will also lose data regarding your followers.
How to Restore a Spotify Account if It Was Deleted For Violating Terms of Service
The most common reason for the deletion of a Spotify account is suspected fraudulent activity.
If Spotify detects any activity violating its terms of service, it can disable your account.
The common violations of Spotify’s terms of service include:
- Sharing your account
- Engaging in copyright infringement
- Using external music converters to use Spotify Premium for free
Apart from these common reasons, Spotify can also delete your account if you initiate a chargeback.
Chargeback means reversing the payment made for a Spotify Premium account.
The reversal can happen through a bank, credit card company, or any other payment service you use.
Note: For Spotify Duo or Family Plans, a chargeback will result in only the primary account being disabled. The other accounts added to the plan will be reversed to the basic free account state.
If Spotify deleted your account for suspected fraudulent activities or chargeback, you would receive an email or an error message mentioning that your account was disabled.
In both cases, if you feel your account was deleted by mistake, you can restore it via the following steps:
- Go to Spotify Support.
- Click on Start Messaging. A chatbox with the Spotify Bot will open.
- Type your issue in the chat and follow the on-screen instructions.
- Provide proof of account ownership and purchase or payment details if required.
Once done, Spotify will review your information, identify the problem, and reinstate your account within a few hours.
How to Restore a Spotify Account if It Was Deleted Due to Connected Third-Party Activities
Spotify lets you do a quick sign-in with several third-party services like Facebook, Gmail, Apple, and Samsung.
The problem is if you deactivate your third-party account for any reason, your Spotify account gets disabled too.
In this case, your best option is to reactivate the third-party account, unlink it from your Spotify account, and then deactivate it again if you need.
To remove third-party apps from your Spotify account:
- Log into your Spotify account.
- Click on the Profile icon to open your account page.
- Select Apps.
- Click on Remove Access for the apps you want to unlink from Spotify.
In case you cannot reactivate your third-party account, get in touch with Spotify to restore your Spotify account.
You may need to provide proof of account ownership before you can access your account again.
How to Restore a Spotify Account if It Was Hacked
While Spotify employs strong security measures, sometimes your account can get hacked.
If your account is hacked, someone else may log into it and use it for personal gain.
To identify whether your Spotify account is hacked, look out for the following symptoms:
- The password not working suddenly
- The email address or subscription keeps changing
- Music playing without control
- The recently played song looks wrong
- Playlists added or lost from your account
- Unrecognized emails about logins or password reset
In case your Spotify account is hacked, you may or may not be able to access it.
If you still have access to your account, take the following measures to restore it:
- Go to Spotify Password Reset.
- Enter your email address or username.
- You will receive the password reset link on your registered email address.
- Click on the link and create a new password.
- Log into your Spotify using the new password.
- Click on the Profile icon to open the account page.
- Select Account Overview and choose Sign out everywhere.
- Log back into your account only on the device you want to use.
However, if you have lost access completely, you should contact Spotify to secure your account and restore anything that may be lost.
I Can’t Get My Spotify Account Back; What Should I Do?
If you have tried everything suggested in this guide but still can’t get your Spotify account back, then there is not much you can do.
If you love using Spotify, then your only option is to create a new account.
But be sure to follow all of the advice in this guide to avoid having it deleted.
It’s also a good idea to use a different email address, as your previous one may still have a strike against it.
Tips For Protecting Your Spotify Account From Being Deleted
In order to prevent your account from being deleted, it’s important to follow Spotify’s terms of service.
Here are some best practices to keep your Spotify account and favorite playlists safe:
- Only use one account per device.
- Keep your account information secure and avoid sharing it.
- Avoid clicking any suspicious links.
- Do not upload pirated music or audiobooks.
- Do not use the songs of any artist without their permission.
- Respect copyright laws by properly attributing songs.
I Got My Favorite Songs Back
Music is an integral part of my daily routine.
Something always feels missing when there is no music playing in the background.
And while there are many sites to stream music, Spotify has been my home for years.
It knows my choice and favorite songs and what to play to take me through the day.
However, it was weird being locked out of my Spotify account for no apparent reason.
The thought of losing all that library of liked songs I’ve built over the years was unbearable.
Fortunately, I got my account back by contacting Spotify through their Support page and submitting the payment details for my Premium subscription.
Frequently Asked Questions
Can I delete my Spotify account and make a new one with the same email address?
Yes, you can make a new Spotify account with the same email address after 15 days.
But you won’t be able to access playlists from your old account in the new one.
Why can’t I log back into my Spotify account?
If you have switched devices or are using Spotify after a long time, you will need to update your Spotify app to the most recent version to log in successfully.
How can I access Spotify if my firewall is blocking it?
To grant firewall access to Spotify, open the firewall settings on your computer and check the box beside Spotify in the ‘Allowed Apps’ section.